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NOTICE - SCAM ALERT
As we all know, SCAMS ARE ON THE RISE, AND at SECPA that IS NO EXCEPTION.
Recently, it has been brought to our attention that some SECPA consumers have received telephone calls in which the caller, posing as an SECPA employee, threatens to disconnect power if they do not immediately pay on their delinquent account.
Please be advised that SECPA employees will never ask you for your financial information. In addition, SECPA will never ask you to obtain a prepaid card in order to make a payment. You may give SECPA personal information if you wish to use credit card, checking account, etc. to make a payment over the phone, but please confirm your account or meter number and the balance due with the SECPA representative to confirm their identity. In addition, SECPA employees will not call consumers after business hours or on weekends.
On another matter, it has also been brought to our attention that there is a National Email scam hitting inboxes. The fraudulent emails are in the form of a billing message explaining that their bill is ready and provides a hyper link to open it. Once opened, the user’s computer is then infected with malware that could go after banking information or attempt to steal users name and passwords. For further information on this, please visit our website at secpa.com.Click here for more information!
We urge our members to be very cautious when receiving any call asking for personal information. If you receive what you believe to be a suspicious phone call, please respectfully hang up and call our office at 719-384-2551 or 1-800-322-8634.